ANANDA SER

Terms & Conditions

Last Updated: 03-17-25

By selecting "agree," making a payment, and signing up electronically, verbally, or in any other form, you confirm that you are entering into a legal agreement with Ananda Ser, according to the following terms and conditions.

Sacred Circle Agreements

All courses, groups, retreats, and experiences at Ananda Ser operate under the agreements of the Sacred Circle.

These agreements help us maintain the energy within each space and ensure the safety, trust, and capacity for transformation within our community.

1. Confidentiality is our number one priority.

The content discussed within the circle does not leave the circle. The content of the sacred circle should not be referenced in any conversation outside of the circle unless previously agreed upon through direct communication.

2. Direct Communication

Any personal issue should be communicated directly to the person involved, and the content should not be brought into a group until it has been resolved between the two parties involved. This includes disagreements between all facilitators and guides.

Acceptable statements: "I had a hard time when I heard ________ say this."
Unacceptable statements: "I can’t believe ________ said that because I know she feels the opposite."
This type of statement breaks both the confidentiality and direct communication agreements — and likely the next agreement as well.

3. 'I' or 'We' Statements

If you use "you" statements, the facilitator may interrupt and ask you to shift to "I" or "we" statements. We avoid projecting or speaking about others’ experiences, as this creates triangulation and drama.

4. Embodied Energy over "Story"

You are invited to be more trauma-informed and to speak about how challenging or joyful experiences move through you — expressed through sound, movement, and words when necessary. "Story" takes us to the mind rather than the body.

5. Notice What Draws You In and What Pushes You Away

We pay attention to what draws us toward someone in the space and what pushes us away. Moving beyond polarity and binary reality creates space for multiple truths. Just because something is true for someone else doesn’t mean it’s true for you. However, we will respect others' truths, acknowledge any judgments that arise, and openly discuss them when needed.

6. No Gossip Policy

Revealing personal information about someone else that has not been shared with the whole group is not tolerated. All communication within a sacred circle should be expressible to the entire group. If you wouldn’t say it to the whole circle, don’t say it to anyone.

7. Nonviolent Communication

When someone feels the need to express discomfort, a need, a boundary, or a question, they will do so from a place of honesty, transparency, and respect — taking responsibility for their own experience.

Breaking Agreements

Breaking agreements 1, 2, or 6 will result in a deeper conversation held within a compassionate container. If no resolution is reached, it may result in removal from the space.

If removal from a space occurs, the refund policy outlined below still applies.

Community Agreement

Prejudice, racism, classism, or any form of discrimination is not tolerated within Ananda Ser.
We are committed to reintegrating both the matriarchy and patriarchy.
We are committed to dismantling systems of institutionalized white supremacy and white supremacy culture, including perfectionism, individualism, either-or thinking, defensiveness, fear of conflict, and power hoarding.
👉 For more information about white supremacy culture, click here.

We are always learning how to do better as white and BIPOC individuals are invited to share their lived experiences of racism and any ethical failures or violations within this community.

The Sliding Scale System is our first step toward allowing marginalized and minority communities to access these resources without financial risk.

Spaces and Experiences

Course

An online, fully self-guided space where the primary value comes from personal connection to the videos and your own practice.

Group Program

Guidance happens during group calls and through any online course content that complements the space. The facilitator can only address what arises during group calls or in the online community groups.

1:1 Spaces

A space where the client receives support and guidance from the facilitator. The facilitator can only meet the client at the depth they are willing to go. The facilitator holds the container and process as agreed upon.

Immersion

An in-person or online container for deep work, where we meet each other fully through embodied practice.

Training

Unlike a retreat or immersion, Ananda Ser’s training takes place in an interactive, high-level environment focused on tangible knowledge exchange and light education. The training is the body.

Confidentiality

All sessions between the Participant and Ananda Ser are strictly confidential. All notes, audio, and video recordings during sessions will be kept secure and will not be disclosed without prior written consent from the Participant.

Some notes and recordings may be shared only for promotional purposes while respecting the privacy and identity of the Participant.

Intellectual Property

All materials provided through the Program (including documents, images, audio, and video) are the intellectual property of Ananda Ser.

Participants agree not to share, copy, distribute, broadcast, or sell materials for commercial or non-commercial purposes and understand that claiming the materials as their own is a violation of intellectual property rights.

No Guarantees

The Participant understands that results may vary significantly.

Ananda Ser does not guarantee specific results. Any testimonials or examples shared are only for informational purposes and do not predict outcomes.

Payments, Cancellations, and Refunds

Payments

The Participant agrees to the program fees and payment schedule selected at checkout.

If payment is not received by the due date, Ananda Ser reserves the right to cancel access to the Program and its content.
The Participant agrees to cover any legal or collection fees incurred due to late or missed payments.

Cancellations and Refunds

Products, courses, programs, and coaching at Ananda Ser are non-refundable.

In exceptional cases (e.g., birth, death), refund requests will be considered on a case-by-case basis via email.
The Participant is free to stop participating at any time. However, no refund will be given, and the Participant remains responsible for paying the full program cost.

Non-Medical Advice

Ananda Ser's services are not a substitute for professional medical or mental health care.

Ananda Ser does not diagnose, treat, or cure any medical or psychological condition.
If the Participant requires medical or psychological care, they are responsible for seeking it.

Indemnity and Termination

Indemnity

If either party initiates legal action to enforce this agreement, the prevailing party may recover legal fees and expenses from the other party.

Termination

Ananda Ser may limit, suspend, or terminate participation if the Participant:

Fails to follow program guidelines
Becomes difficult to work with or
Violates these terms

FAQs

Why is coaching 'more expensive'?

By investing in a coach, you are paying for someone with specific experience and a strong inner core that you can attune to. While other service providers, such as therapists, aim to be objective, impartial, and neutral — which is beautiful but difficult to achieve — a coach is someone who has a clear vision of the world and is able to express it openly.

How is coaching different from therapy?

Coaching offers guidance based on lived experience, while therapy focuses on objective neutrality.

There seems to be a growing gap between coaching and therapy. Some argue that the coaching industry needs regulation, while others would argue that the regulation of the mental health landscape is a function of white supremacy culture — particularly the worship of the written word, which prioritizes intellectual understanding over demonstrated competence. The commodification of knowledge, the privatization of mental health, and the intensive regulation and certification of service providers create barriers to entry for those without privilege.

Ananda Ser is not in favor of a highly regulated coaching industry nor a highly regulated mental health industry and advises everyone to conduct thorough research before investing in any service provider.

How do you select a guide for your journey?

Ask about past experiences, techniques, and testimonials — and trust your intuition.

Contact

For any questions, contact us at: [email protected]